This page explains how to permanently delete your account for Harbor Rush, developed and published by First Fun Inc. Please read the Account Deletion Agreement first — deletion is irreversible.
1. How to Delete Your Account
There are two ways to submit a request. Use the in-game option if you can still sign in — it is the fastest.
Inside the Game
You will be asked to confirm once more. Once you confirm, the deletion is carried out — the request cannot be withdrawn.
By Email, If You Cannot Sign In
Email contactus@firstfungames.com and tell us which platform you logged in with (Google or Apple) and the email address of that account. That is enough for us to find you. A screenshot of your in-game profile, showing your name and UID, helps us confirm it faster.
We aim to complete verified requests within 30 days and will email you once the deletion is done. If your account does not meet the conditions in the Agreement, we may need more time or may be unable to proceed, and we will tell you why.
2. Data That Will Be Deleted
Everything below is permanently deleted from our servers. It cannot be restored, recovered, or transferred to another account.
Guest accounts work the same way. If you played without signing in, your progress is still stored on our servers against your device, and the in-game Delete Account option removes it exactly as described above.
3. No Data Is Retained After Deletion
There is no additional retention period. Once your deletion is completed, we do not keep any of the data listed above — it is erased from our servers, not archived, and nothing can be used to restore your account or identify you afterwards.
4. Before You Submit
Once the deletion is completed it cannot be reversed and the account cannot be restored. If you only want a break from the game, uninstall it instead — your account stays as it is.
Deleting your account does not cancel an active subscription and does not stop future charges. Manage or cancel it in the Google Play Store under Payments & subscriptions, or in the App Store if you subscribed on iOS.
Any currency, items, or passes you have not used are lost with the account. Pending orders, unpaid transactions, or unresolved disputes may also delay or block deletion until they are settled. Refund requests for recent purchases go through Google Play or the App Store, not through us.
We revoke the Google or Apple authorisation tied to your account, so Harbor Rush no longer has any access to it. Signing in again with the same account creates a brand-new player from scratch.
Sorry to see you go
Thanks for the time you spent with us. If deleting your account is the right call, we will take care of it — email us with the details above, or do it directly in the game. Every request gets a reply from a real person.